FAQ

Ordering and payment

How do I place an order?

Add your picks to the cart, open the cart and choose checkout. Enter your name, phone number and delivery address, then confirm your order.

How do I pay?

Payment is cash on delivery. You pay in cash when your order arrives.

Delivery

How much is delivery?

Delivery is a flat PKR 350 on every order.

How long does delivery take?

Orders arrive in 3 to 6 days.

Where can I ask about my order?

Use the Track your order page. Send your order number and your question, and we will look into it.

Shopping

Where can I see what is new?

Open New Arrivals for the latest additions.

Do you have gift ideas?

Yes. Browse the Gifts shelf.

How can I contact you?

Send a note from the contact page or message us on Instagram at @thesuprastore.official.